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Please look at these FAQ entries first:
Q: My online payment was confirmed an hour ago and I have still not received the download details by email.
  • First, please verify your email address. If you purchased using PayPal, we will only send the email to the PayPal email address.
  • In addition, please check your Junk/Spam Folder to make sure that it isn't there by accident.
  • eCheck purchases may take longer until they are cleared.
  • If you still cannot find the email, then please, contact us (see below).
Q: How can I install the software on another computer/after reinstalling the OS?
A: Just download it again from the download link we sent you via email after your pruchase.
Q: On how many computers may I install the software?
A: According to the license agreement, with one license, you may use the software on two computers simultaneously, e.g. on your laptop and your desktop computer. More information about license handling can be found in this document.
Q: When I purchase the software, do I own it or do I have to renew the license annualy and have to pay again?
A: No, the license is not limited by time. Even updates within the same generation are free of charge. Only upgrades (major change) must be purchased for US$ 15.00, but you can of course keep using the version you purchased for ever.

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